Support Services for Transact Campus Commerce Solutions
Support offerings providing training, consulting, and technical services tailored to meet your campus's unique needs and goals.
Get an assessmentMaximize staff resources and meet mobile-centric student expectations
New to Transact Campus Commerce?
A dedicated support engineer can work closely with your campus to help you get the most out of your Transact Campus Commerce instance right from the start. We can assist you with the onboarding process, ensuring an effortless transition and providing ongoing support and guidance for efficient day-to-day operations.
Whether you need help with system configuration, integration with other tools, or any other aspect of your Transact Campus Commerce implementation, we're here to help. We aim to help optimize your instance to meet your specific needs and improve your overall experience.
Been with us for a while?
If you are a seasoned partner with Transact Campus Commerce and looking to enhance your current strategy, fill any staffing gaps you may have, or train new team members on your support operations, a dedicated support engineer can help.
We can help you optimize your operations, streamline your processes, and achieve your business goals promptly and efficiently.
Discover your perfect Transact Campus Commerce support fit—comprehensive support solutions for maximizing campus operations
Developed from more than 20 years of proven best practices, our high-touch support plans Transact Platinum+ and Transact Hospitality Suite for Transact Campus Commerce products will help you bring your team up to speed.
Transact Platinum+
Transact Hospitality Suite
Compare plans and features | Base | Transact Platinum+ | Transact Hospitality Suite |
Technical support during normal client support hours | |||
24x7x365 emergency outage support | |||
Special events support | |||
Phone queue priority | |||
Extended hours of support | |||
Transact Assist training and maintenance hours | 5 hours quarterly | 10 hours quarterly | |
Support appointment scheduling | |||
Assigned senior dedicated support engineer | |||
Quarterly support check-in and review | |||
Slack channel integration | |||
Rapid deployment assistance | |||
30-minute response for business-stopping issues | |||
Schedule phone appointments through Calendly |
What institutions are saying about Transact Campus Commerce team and support plans
Let's get the conversation started—get more information about our specialized services
Join UCLA, Sanford Health Technology Solutions, Mercer University, and more getting personalized support for their Transact Campus Commerce products. Start the conversation and get an assessment of your campus's unique needs.